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Privacy Policy

This platform known as StaySafe Property is owned by ResponseRise, who will be preferred to throughout this policy as  (“we”, “our”, or “us”). ResponseRise is committed to protecting your privacy in accordance with the Privacy Act 2020 of New Zealand. This Privacy Policy outlines how we collect, use, store, and share your personal information when you sign up for and use our online training platform.

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When you register for and use our training hub, we may collect the following personal information:

  • Your full name

  • Email address

  • Phone number (if provided)

  • Account login details (username, password)

  • Business/organisation name (if applicable)

  • Billing and payment information

  • Records of your training activity (e.g., which modules you’ve completed, feedback)
     

We do not collect or track your physical location or emergency information.

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We use your personal information to:

  • Set up and manage your training account

  • Deliver access to training modules and resources

  • Communicate with you about your subscription, updates, or support queries

  • Track your training progress (for your benefit or your organisation’s reporting, if applicable)

  • Process payments and manage billing

  • Improve our services and training content
     

We will not use your information for any other purpose without your consent.

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We may share your information only when necessary:

  • With trusted service providers (e.g., payment gateways, training platform providers) who help us deliver the service

  • If legally required, to comply with the law or enforce our terms of service

  • With your employer or organisation if they have arranged access to the training on your behalf
     

We will never sell your personal information.

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We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access. These measures include:

  • Secure user authentication

  • Encrypted storage and data transfers

  • Access controls within our platform

  • Regular platform updates and monitoring

Only authorised staff or contractors who need the information to provide support or administration are granted access.

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